Delivery

United States

Standard

4 - 6 business days with FedEx

$15.00

Express

2 - 4 business days with DHL

$25.00

Holiday Season Delivery Dates:

Last order dates in time for Christmas has now passed.

New Year's Eve:

Last shipping day for FedEx Standard delivery is Sunday 22th December. FedEx Express last day delivery is Monday 23rd December.

Import tax and duties paid

If you would like to ship outside of the US, please visit our UK website. You can do this by clicking on the 'Shipping To' button on the left-hand side of the homepage and selecting 'UK'.

Returns

Free RETURNS

EXTENDED DELIVERY: Purchases made from Saturday 16th November will be able to be returned up until Monday 13th January.

PLEASE NOTE: Sale items cannot be returned to store, they must be sent back via our online returns process.

Find Out More

SUSTAINABILITY

RESPONSIBLE STYLE, NOW AND FOREVER

Over a decade ago, I founded ME+EM on three key pillars: flattering, functional, and forever. From focusing on long-lasting aesthetic appeal to scrupulously selecting the highest quality fabrics, slow fashion is in our DNA.

But as our brand, and the fashion industry, have evolved, the importance of ‘forever’ has gained an even greater sense of urgency. That’s why we’ve been working tirelessly behind the scenes to review every area of our business and reduce our impact on the environment. The result is more responsible decisions for our planet and for our people - from you, our customers, to our teams, and every person in our supply chains.

Collaborating with experts both in-house and externally, we have created a comprehensive roadmap to becoming the most socially and environmentally responsible brand we can be. In the interest of honest transparency, here is a breakdown of those short- and long-term goals across our business.

Our Factories

OUR FACTORIES

Our suppliers are an extension of our team. Direct relationships with them mean we know exactly who is making our clothes and where. We don’t introduce new suppliers every season so that we can not only build strong and transparent relationships but also so that we can guarantee consistent quality. Explore our supplier map to learn more about where we make our collections. 

We work with factories all over the world. We ask our suppliers to provide transparent costs for every style so that we can work together to agree on a fair price for everyone involved.

Visibility, honesty, and transparency are values we extend to all our relationships. To effectively communicate this with our suppliers, we created a code of conduct that they must adhere to in order to work with us.  

In March 2022, we were proud to graduate to full membership of the Ethical Trade Initiative, an organisation dedicated to bringing about long-term change and respect for workers worldwide. As members of the ETI, we have adopted its internationally recognised base code of labour standards as the foundations of our own code of conduct, specifically relating to protecting and promoting workers' rights.  Through our graduation we have demonstrated the practical ways in which we work that promotes transparency and fairness within our supply chain. 

We are also members of SEDEX, an organisation that helps companies improve their responsible and sustainable business practices. We require all our suppliers to be members of SEDEX as well so that we can have full transparency of their business operations and how workers are treated. This is achieved through a rigorous auditing framework and assessing sites to ensure workers rights are protected. It also gives us the opportunity to celebrate their successes and partner with them to remedy areas for improvement.

Sourcing

SOURCING

It’s crucial that all our buying and design practises are ethically responsible, fair and reduce carbon emissions wherever possible.

All of our suppliers must adhere to a strict code of conduct in order to work with us. This covers:

  • Animal welfare (our wool is mulesing-free and our leather is only ever obtained as a by-product)

  • Chemical policy (we do not allow the use of any hazardous chemicals in our supply chain and suppliers must follow REACH regulations) 

  • Cotton sourcing (we do not permit any cotton sourced from Uzbekistan, Turkmenistan, and Xinjiang) 

We want to support the most innovative sustainable initiatives in the industry. In February 2022, we became members of Better Cotton. Better Cotton’s mission is to help cotton communities survive and thrive while protecting and restoring the environment.

Better Cotton trains farmers to use water efficiently, care for the health of the soil and natural habitats, reduce the use of harmful chemicals and respect the rights and well-being of workers. It’s a comprehensive approach to growing cotton in a more sustainable way. Better Cotton is sourced via a chain of custody model called mass balance. This means that Better Cotton is not physically traceable to end-products, however, Better Cotton Farmers benefit from the demand for Better Cotton in equivalent volumes to those we ‘source.’

We are committed to sourcing 50% of our cotton as ‘more sustainable cotton’ by 2024.  This includes cotton sourced as Better Cotton, recycled, Fairtrade and organic cotton.

We recognise that our processes have an environmental impact and have made a commitment to owning our carbon emissions. As such, we have begun an exciting project to understand our carbon footprint and can therefore target reduction areas and commit to our forward-looking goals.

Packaging

PACKAGING

Our packaging is made from recycled, recyclable or reusable materials. At the beginning of 2023, we launched 100% recycled garment and delivery bags to support circularity. In addition, our ME+EM tote bag is crafted entirely from recycled plastic bottles.

We completed our goal to transition all swing tickets and attachments on our products to sustainable sources at the beginning of 2023.

Our lookbooks are printed on PEFC Certified paper from sustainably managed forests and controlled sources, are 100% recyclable, and are never sent in any kind of plastic bag.

Forever

Forever

Natural fibres: Crafted entirely from natural fibres such as cashmere and cotton.

Recycled material: The composition of this style contains a minimum of 50% recycled materials.

Audited supplier: The supplier has had an official and recognised audit conducted in their factories to ensure that they are abiding by our code of conduct.

By-product: The material used is a by-product of the meat industry, guaranteeing that the animal has not been killed solely for the use of its skin.

Transported by road: Pieces have been transported to our warehouse by road, thus reducing our carbon footprint.

Transported by sea: Pieces have been transported to our warehouse by sea, thus reducing our carbon footprint.

Mulesing-free: Wool has been sourced from sheep that have not been subjected to the practise of mulesing.

Recycled Packaging: Delivery packaging is made from recycled material, and can be recycled after use.

Organic: The composition of this style contains a minimum of 50% organic materials.

HQ

To avoid any ME+EM products entering landfill, we recycle or donate all our fabrics and trims from our head office to art schools and colleges. We also donate samples and write off stock to charities such as Smart Works and NEWLIFE

COMMUNITY + GIVING

As a brand founded by and predominantly run by women, it’s crucial to us that we pay those opportunities forward to support and empower others. In 2020, ME+EM Founder Clare Hornby was made an ambassador for the Prince’s Trust Women Supporting Women initiative, which works to equip young women across the UK to build their own future through education, training and employment. We continue to support their vital work throughout the year with exclusive collaborations and donations.

We donate the proceeds of our sample sales to Smart Works, an organisation that arms women with the tools and clothes they need to succeed in job interviews. We have also collaborated with the Lady Garden Foundation, a charity working to remove the taboo around discussing gynaecological health, while raising awareness and funding for gynaecological-cancer research.

In addition, we are pleased to be an accredited Living Wage Employer. The Real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay based on the actual cost of living. Over 9000 organisations, including ME+EM, voluntarily choose to pay the real Living Wage because we believe that a hard day’s work deserves a fair day’s pay.  This commitment applies not only to directly employed staff but also to our third-party contracted staff.

CIRCULARITY

In our commitment to preventing any materials or garments entering landfill, we recycle or donate all our fabrics and trims from our head office to art schools and colleges.

We donate damaged or unsellable stock to Newlife, the charity supporting disabled children and their families, for their recycling centre operation. The operation gives opportunities to people from all backgrounds and abilities to volunteer and learn new skills. 

And we have partnered with My Wardrobe HQ to offer a capsule selection of our range for rental.